Fintech Finance Podcasts: The FF Salon

Boosting the business banking experience with Tide and Edenred Payment Solutions | FF Virtual Arena #323

In this FF News Virtual Arena we speak to Oliver Prill, CEO of business banking specialists Tide and Richard Logan, Product Director at Edenred Payment Solutions to find out how their products can help SMEs during challenging times. Logan provides insight into Edenred's role as a diversified payments processor, while Prill explains Tide's how they meet the growing needs of their customers.
We hear about the need for compliance and how expense management and invoice processing have evolved with the rise of fintech players like Tide, who provide a suite of financial services for businesses. Both speakers reflect on their partnership and we get their thoughts on future trends in the industry, including advancements in AI, and the potential for consolidation among fintech players.

The Fintech Show #139: Finding the features. The future of digital banking with BNP Paribas and Mobiquity

In this episode of The Fintech Show, we speak to Sophie Heller, COO of BNP Paribas and Mobiquity‘s VP Global Digital Banking, Peter-Jan Van der Venn, to find out what the banking industry is doing to meet changing customer demands. Van der Venn fills us in on Mobiquity’s Digital Banking Features Radar, a report aimed at assessing the landscape and helping banks stand apart in a crowded market where customer experience is key.
We also get some insight from Heller on the pace of change in global banking, and the fintech correction that’s shown what works and what doesn’t. The most successful companies are now in competition with incumbents who are starting to catch up, launching agile propositions to reach new demographics.

How universal identity and fraud insurance combine to combat first-party fraud with Instnt | FF Virtual Arena #322

In this FF News Virtual Arena, we speak to Sunil Madhu, co-founder and CEO of Instnt, to get a special insight into the current fraud landscape in financial services and find out how their unique and ground-breaking solution can help banks in the US.
Madhu, discusses the growing prevalence of First Party Fraud and what banks are currently doing to combat against it. Unfortunately this comes with the consequence of lengthy KYC processes that can reject innocent customers and cost time and money. Insuring against fraud loss whilst also providing innovative universal ID tech could be the solution. Watch this interesting interview to find out more.

The Fintech Show #138: Starting With You. Implementing AI Effectively with SmartStream, HSBC and Cynergy Bank

In this episode of The Fintech Show we speak to Shayan Hazir, Chief Digital Officer at HSBC, Roberta Bill, Product Manager at SmartStream Technologies and Rana Bhattacharya, Chief Information and Digital Officer at Cynergy Bank to find out how they’re using AI to create efficient processes and improve customer experience. Bill lets us know how their product Air does just that, AND clears the way for better strategic analysis at the same time.
Hazir and Bhattacharya are well placed to discuss their AI ambitions using technology like this. Hazir points out that turning to AI has to begin with the customer journey and stewarding the technology effectively. Bhattacharya says that automation is good news for customers who can look forward to better insights in future.

The Paytech Show #78: Are Banks Ready For The American Payments Revolution? With Volante Technologies and Bank of America.

In this episode of The Paytech Show we speak to Chetan Cariappa, Director of Strategic Accounts at Volante Technologies, and Bethann Johnston, MD of Global Transaction Services at Bank of America, to find out what’s happening in American payments, particularly following the introduction of FedNow. Cariappa sheds light on the potential revenues associated with embracing real-time payments and Johnston discusses the ongoing shift from paper to digital. We hear about Volante’s role in global fintech to date and their pivotal contributions to real-time payments, including being the first to send one in the U.S.
Johnston outlines how Bank of America assists clients navigating these changes, helping them to adopt real-time payments at their own pace. The conversation touches on modernisation opportunities in healthcare payments and concludes by addressing the benefits and challenges of ISO 20022, offering a glimpse into the future where companies look to Paytech to provide transparency, fraud protection, and efficiency.

Self Service Banking - How to Find The Perfect Balance with ING and Sandstone Technology | FF Virtual Arena #321

In this FF News Virtual Arena we speak to Matteo Pomoni from ING and Michelle Yu from Sandstone Technology to find out more about the changing demands in self-service banking and its impact on customer experience. Pomoni highlights the need for an omnichannel approach in the wake of significant changes in the industry and Yu predicts the continued coexistence of different channels.
We hear about the challenges caused by branch closures and the need to serve diverse demographics, with both speakers highlighting the continued shift toward mobile banking. There's interesting discussion throughout about the exciting developments in digital self service banking and the critical balance between convenience and security. Tune in to find out where banking in the digital age is heading.

The Fintech Show #137: Unlocking Cross-Border Payments For SMBs with ClearBank, Freemarket and BVNK

In this episode of The Fintech Show we speak to ClearBank‘s Charlene Lemard-Maxam, Alana Condratov from Freemarket, and Jane McEvoy at BVNK, to explore the difficulties facing small and medium sized businesses when it comes to cross-border payments. Fortunately there are a number of companies seeking to streamline this increasingly important function, including Freemarket. Their Business Director Condratov talks about those challenges, and why innovative companies are thriving in this space.
McEvoy who heads up Platform Partnerships at BVNK, explores the 3 things impacting cross-border payments and the opportunity this has opened up for innovation around blockchain, something they are a leader in. Senior Client Director Lemard-Maxam also talks about this technology and the possible role stablecoins and alternative payment methods can play, as well as how ClearBank fills the gaps left by traditional institutions. Together our guests provide a comprehensive picture of what the future holds.

The Paytech Show #77: How Cambodia’s Biggest Banks are Accessing Swift and Crossing Borders. With ABA Bank and Bottomline.

In this episode of The Paytech Show we’re in Cambodia hosting ABA Bank‘s Head of R&D Bekzod Ruzmetov and Chief International Business Officer Polinda Hean as well as Bottomline Business Development Director Victor Kong, to find out how the technology provider is partnering with financial institutions in the region. Speaking to Douglas Mackenzie, Ruzmetov tells us about Cambodia’s rapidly changing banking landscape, including the launch of many new banks and a growing economy.
Along with his colleague Hean, they both speak about how Bottomline help them to access the Swift network and stay compliant with ISO 20022. Kong, who helps lead Bottomline’s efforts in Cambodia helps to paint a broader picture of the country’s financial ecosystem, pointing out that around 50% of commercial banks there, partner with them to deliver payments services.

The Fintech Show #136: Making Wealthtech Work for the Consumer with Wealthify, Mobiquity and Moneyfarm

In this episode of The Fintech Show, we speak to Simon Holland, CPO at Wealthify, Peter-Jan Van de Venn, VP Global Digital Banking at Mobiquity, and Giovanni Daprà, the co-founder and CEO at Moneyfarm, to find out how wealth management firms, and increasingly popular wealthtech apps are differentiating themselves in a changing industry. From Van de Venn we learn about Mobiquity’s Wealth Management Features Radar reports that highlight must-have and differentiating features in the industry.
Holland talks about their desire to build a service that breaks down barriers to investing, and provides accessible features like ethical investment options. And Daprà echoes the need for providing peace of mind to the user in addition to actual results, highlighting features that provide visibility into the investment journey. It’s a fascinating dialogue that touches on onboarding, customer experience, data analytics and more.

The Fintech Show #135: How can businesses innovate in the face of uncertainty? Unpacking the Global Innovation Report from FIS.

In this episode of the Fintech show we speak to Azriel Chelst VP of FIS Impact Ventures, fintech thought leader and founder of Unconventional Ventures Theodora Lau, and Zak Lambert, Product Leader at Plaid, to unpack the must read FIS Global Innovation Report and reflect on some of the key changes in the fintech industry currently impacting organisational risk. In New York, we heard from co-author Chelst who is perfectly placed to discuss the findings and how businesses can tackle macro risks in order to gain a competitive edge.
From there we jetted over to Nevada to speak to Lau at the Money 20/20 Las Vegas conference, who adds some great insight into the increasing role of AI in financial services, also picking up on the report’s findings around environmental risks. We catch up with Lambert in London, who shares his perspective on the challenges of adopting an innovation strategy and how incumbents and fintechs can move forward. As the FinTech industry continues to evolve, the insights from the Global Innovation Report provide a roadmap for navigating uncertainties and seizing opportunities. The full report is available to download here.