Fintech Finance Podcasts: The FF Salon

Fintech Finance Podcasts: The FF Salon at Sibos with Iosif Itkin, Exact Pro

Joining us at the FF Salon for Sibos 2022, we talk to Iosif Itkin, the CEO and Co-Founder of software testing services provider, ExactPro, about software and how, as an industry, we need to build structures where consumers can better understand it. From a geopolitical and technological standpoint, software connects to every facet of modern living, and when there is a lack of understand, there is propensity for catastrophe.

Fintech Finance Podcasts: The FF Salon at Sibos with Don Ginsel, Holland Fintech

Joining us at the FF Salon for Sibos 2022, we spoke to Don Ginsel, CEO and Board Member of Holland Fintech, about the importance of banks supporting their SME customers, especially considering the current financial climate. For Ginsel, FIs must gear their operations toward actioning more access to funding for small businesses - the key to which is in effective communication of the services that are available.

Fintech Finance Podcasts: The FF Salon at Sibos with Susanne Christi, Fintech Circle

Joining us at the FF Salon for Sibos 2022, have Susanne Chishti, the CEO of FINTECH Circle, to talk to us about the company's famous FINTECH book series and the importance of bringing experts from all corners of the industry together to build something truly revolutionary. For the series, Chishti did not focus on the loudest voices in fintech, but the most game-changing - no matter how new or out there the ideas, the book series was designed so that all players have the space to express their innovations.

FF Virtual Arena: Fraud Awareness Week – The Scamscope Report

The insurgence of open banking and new payment methods like digital wallets and crypto have completely rebuilt the payments ecosystem and our relationship to money. From real-time high-volume transactions to buy now pay later, consumers are exposed to a feast of innovative payment services and products and are using money in ways the last century could not have anticipated. With all this noise of growth, however, old offenders have not been deterred and fraud and cybercrime have evolved into an even more sinister thorn in the bankers’ side. Hence, Fraud Awareness Week was born.
In this Virtua Arena, we take a deep dive into the ambiguous world of cybercrime and financial fraud with two professionals in the field, Tanya Kopytina, a Senior Fraud Consultant at global software company ACI Worldwide, and Samuel Murrant, the Consultant Director at GlobalData. Together for International Fraud Awareness Week, we discuss the companies’ joint collaboration on their Scamscope report, and explore how scams have changed in the last couple of years and what fraudsters are looking for now as digital payments become more commonplace. 
“As fraud detection systems have become more sophisticated, criminals have turned their eyes to more vulnerable and unprotected parts of the financial services chain, the customers themselves,” explained Kopytina. “Criminals have started to exploit human nature because they simply can’t bypass fraud detection technologies anymore.” 
Criminals are also customers, and the move to real-time payments benefits them too. The flood of phishing scams, whether it is an authorised push payment (APP) or imitating a customers banking institution, shows that fraudsters are aware of the growing personalisation of financial services, and will use its features to tap into customer confidence – and finances. 
“By this year, we are expecting APP fraud losses to overtake card losses in the UK,” said Murrant. “Consumers are thinking of the type of fraud that was more relevant a few years ago comparatively because it has had more time to filter into the consciousness, but it is going to be more so that we are worrying about scams and confidence tricks and getting consumers to act on behalf of a fraudster or directly deliver that information that they are looking for.” 
It is with these pain points in personal judgement that criminals seek to isolate customers from their banks and financial services providers and cut them off from the payment channels needed to sustain the industry. The most integral line of defence that the financial sector can implement in the face of this new fraud is transparency and working with other institutions. By opening up the conversation and educating their customers about the different types of fraud now at play, companies can ensure that their customers do not feel alienated, and that they can avoid falling for the scammers’ tricks at first glance.

Fintech Finance Podcasts: The FF Salon at Sibos with Kimberley Waldron, Sky Parlour

Joining us at the FF Salon for Sibos 2022, we sat down with Kimberley Waldron, the Founder and Managing Director at one of fintech's biggest PR and Communications firms, SkyParlour, to talk about funding and how founders can regain control. A year ago, there was a wealth of VC money circulating around the industry, now that funding is increasingly limited, fintechs need to get introspective about the investment they secure and the sustainable strategies they have in place to guarantee solid returns.

Fintech Finance Podcasts: The FF Salon at Sibos with Liz Lumley, The Banker

Joining us at the FF Salon for Sibos 2022, we talk to Elizabeth Lumley, the Deputy Editor of The Banker at the Financial Times, about the human aspect of our industry and why we need financial institutions if we want a functioning civilisation.
From highways to plumbing, finance permeates every corner of society - making it just as essential as the hospital and supermarket. Looking back at the financial crisis of 2008, those banks that survived did so because failing would have left the world worse off.

Fintech Finance Podcasts: The FF Salon at Sibos with Drew Graham, Radish Credit

Joining us at the FF Salon for Sibos 2022, we caught up with Drew Graham, the Co-Founder and CEO of embedded lending service, Radish, to talk about cultural relativity when competing in local markets, and why being early sometimes means being wrong.
Competition will always be intense in the fintech industry, especially as their are dozens of companies attempting to solve the same problem. For Graham, businesses with an honest and singular goal are the ones that usually survive.

The Fintech Show 6.01: The Data in a Payment – What insights can be gained from new data accessibility?

In today’s episode of The Fintech Show we look at how compliance officers have been tasked with the hardest jobs of all in a bank, sifting through payments data. We are seeing Money laundering fines, scams, chargebacks and when payments travel Real Time, is this even possible?
Payments technology and culture has outstripped what has been previously thought possible – how can the banks comply with the increasingly inventive regulators, will the banks who didn’t get their data in order last decade survive this new era? Or am I asking the wrong questions?
What are the end customer benefits for this enhanced data reporting?
To find out more we’ve spoken to experts from the entire financial services ecosystem to tell us about this evolving landscape and give me the exciting lowdown on some of the use cases both retail and commercial customers can expect from their payments in the future. First up we travelled to Amsterdam to meet Andre Casterman from Intix at Sibos! A must-attend event for anyone in the payments space so we were glad to catch Andre for a moment of his time because Intix makes transaction data actionable in real-time, so we knew they would be critical for today’s show.
Back in the South London branch of FF News we caught up with Matt Cox virtually from the Building society Nationwide! Matt is the Director of Digital and card Payments and so was perfectly placed to explain how customers are starting to demand more from their payments and their data.
Join us for the live premiere live on LinkedIn at 14:30 GMT

Fintech Finance Podcasts: The FF Salon at Sibos with Louise Smith, Innovate Finance

Joining us at the FF Salon for Sibos 2022, we talk to Louise Smith, Chair of the Board at Innovate Finance, about antiquated methods of building credit and why they cannot work for modern homebuyers. Louise gets candid about the state of the current banking system and how it is upheld by finance leaders apprehensive of letting go of the power they have built up through those old structures.
"The pie has always been the same, and it needs to be redistributed better, which means some need to lose a bit of what they own," said Smith.

Fintech Finance Podcasts: The FF Salon at Sibos with Liam Jeffs, Icon Solutions

Joining us at the FF Salon for Sibos 2022, we caught up with Liam Jeffs, the Global Sales Director at Icon Solutions, to discuss the impact that new fintechs have had on the payments space and why incumbents need to prioritise new technologies to innovate. Looking at the work JPMorgan has done in the UK with Chase Bank, Jeffs details the receptiveness financial institutions now have to technology and its ability to provide new revenue streams in payments.